defective product

A defective product can happen in the best production. So that we can supply you with a replacement immediately, we need the following information:

1) Product name?

2) Batch number on the primary packaging?

3) When and where was the product purchased?

4) What defect does the product have?

5) Did you email a photo of the product to info@careconcept.ch or to Whatsapp no. +4178 640 6070?

We thank you for your assistance.